【国会发言】新加坡永续发展与环境部：实施新措施以加强访客的安全和管理

杨益财议员问新加坡永续发展与环境部长：

（a） 新的注册和安保措施在巴西班让批发中心（Pasir Panjang Wholesale Centre, PPWC）实施后，新加坡食品局（Singapore Food Agency, SFA）如何缓解可能出现的交通拥堵问题？

（b） 该系统的哪些方面会根据巴西班让批发中心供应商和消费者的反馈进行审查？

永续发展与环境部高级政务部长 许宝琨医生（代新加坡永续发展与环境部长）答：新加坡食品局（SFA）正在分阶段实施巴西班让批发中心的访客管理系统（Visitor Management System, VMS）。作为食品供应链的重要节点，访客管理系统旨在提高场地的安全性，便于在紧急情况和未来疫情中进行接触追踪和场地管理。

这是我们从新冠疫情中学到的重要教训之一，我们必须这样做，以保护租户、公众以及我们的食品安全。系统将分阶段实施，从四月开始，首先针对巴西班让批发中心的运营商和租户，让他们有时间适应新系统。其他外部访客将会在之后的阶段才需要进行注册。

我们会逐步实施。希望租户能感到适应。为了实现平稳过渡，SFA一直在与巴西班让果菜批发中心和摊主们进行交流，在巴西班让批发中心设立了试用访客管理系统的自助服务亭，并进行了用户演示和练习。

我亲自尝试了在现场的自助服务亭进行注册，非常简单。只需扫描Singpass，大部分信息会自动填充。你只需要输入联系号码，如手机号码，就完成了注册。注册后，注册信息将有效期为一年。未来一年内的任何访问都不需要重新注册。用户只需扫描Singpass或ID卡，就可以快速进入场地。我希望这能让租户和用户感到放心，这个系统不会太繁琐。

在实施各阶段时，SFA将审查系统的运行情况，听取反馈并进行必要的调整，以尽可能减少任何问题或不便。我们的目标是与利益相关者合作，在安全和巴西班让批发中心的运营利益、摊主及公众之间找到平衡。

议长：杨益财议员。

杨益财议员（拉丁马士选区, Radin Mas）：感谢高级政务部长的回复和保证，他正与巴西班让批发中心协会密切合作。我认为，虽然意图是明确的，目标是可以理解的，但我们也应该努力在安全和日常运营之间找到平衡。批发中心有各种用户，从工作人员，数量不少，还有物流人员负责运送、接送和分发货物，还有前来购物的消费者。

我了解到，即使没有这个系统，在高峰时段的交通状况已经是个问题。所以，我们真的希望SFA能密切监控，确保因为这个系统不会导致交通变得更糟。

我看到移民与关卡局（Immigration and Checkpoints Authority, ICA）最近在我们的陆路关卡推出了二维码系统用于通关。反馈似乎是积极的。那么，SFA是否考虑在巴西班让批发中心、裕廊渔港等地采用类似的系统，以加快通行速度？

许宝琨医生：感谢杨益财议员提出的使用二维码的建议。我认为我们都清楚那里是一个非常繁忙的地方，有许多不同人员进出——人流量和车流量都很大。因此，我们采取的办法是渐进的。我们先从每天必须在那里的租户和长期工作人员开始。我们会追踪已经预注册的人数。注册不必在现场的自助服务亭进行。

实际上，你可以在网上注册。你不需要在警卫室排队注册。你可以在家里或办公室的舒适环境中完成注册。注册完成后，注册信息将有效期为一年。在进入时只需出示你的身份证或手机上的Singpass，大多数人都会随身携带。

对于进入场地的车辆，我们将采用同样的方法。经常前来的送货人员，大多数租户会知道他们的上游供应商和下游客户是谁。我们会给租户时间与他们的上游和下游利益相关者沟通，确保他们有时间在线预注册；这样这些不定期前来取货或送货的人可以快速处理，只需扫描他们的身份证，几秒钟内闸门就会打开，他们可以进入。

对于进入场地的司机，他们甚至不需要下车。在常规的闸门处，我们安装了类似公路电子收费（ERP）闸门的传感器。司机只需到达闸门，费用会在车辆上的公路电子收费（ERP）设备中扣除。你只需摇下车窗，在安装在车窗高度的传感器上刷一下身份证，然后就可以通过闸门，无需下车。

这种方式可以促进交通流动，不会增加拥堵。但正如我所说，我们会分阶段进行。我们先解决人流，然后在确定租户已经尽量与大多数上游和下游利益相关者沟通后，再实施车辆部分，以免他们到场后感到意外。

最后一个阶段将涉及公众。届时，我们希望已经发出足够的信息，让公众知道如果他们要前来，应该提前在线预注册，或者准备好在警卫室的自助服务亭使用身份证进行注册。

我希望这能让议员放心，我们正认真考虑这个问题。我们将继续与那里的利益相关者交流，如果有其他方便的技术，如二维码，我们会考虑。但正如我所说，由于我们都随身携带身份证，可能没有必要重复生成另一个步骤来生成二维码。

 Mr Melvin Yong Yik Chye asked the Minister for Sustainability and the Environment (a) how does the Singapore Food Agency intend to mitigate vehicular congestion that may arise from the new registration and security measures at the Pasir Panjang Wholesale Centre (PPWC); and (b) whether aspects of this system will be reviewed to take into account the feedback from PPWC vendors and consumers.

The Senior Minister of State for Sustainability and the Environment (Dr Koh Poh Koon) (for the Minister for Sustainability and the Environment): The Singapore Food Agency (SFA) is implementing the new Visitor Management System (VMS) at Pasir Panjang Wholesale Centre (PPWC) in phases. As the PPWC is an important node in our food supply chain, the VMS aims to enhance safety and security on the premises and facilitate contact tracing and site management in the event of emergencies and future pandemics.

This is one of the very important lessons that we learnt from the COVID-19 pandemic and we have to do this in order to protect the interests of the tenants, the public as well as our food security.

The system is being implemented in phases, beginning with PPWC-based operators and tenants from sometime this month onwards to allow them time to adapt to the new system. Any other external visitors visiting the site will only be required to register under the VMS in a much later phase.

So, this will be done in progressive stages. We want to make sure that the tenants are comfortable. To facilitate a smooth transition, SFA has been engaging the Pasir Panjang Wholesale Centre Association and the stallholders, made trial VMS kiosks available at PPWC and conducted user demonstration practice sessions.

I personally tried registering myself through the onsite kiosk. It is very simple. It takes less than about maybe 10 or 20 seconds if you scan your Singpass on the kiosk. Most of the information will be populated. All you need to do is key in your contact number, like your phone number and then you are done.

Once a user is registered, the registration details will be valid for a whole year. Any future visits to the place within the year will not require new registration. So, the process will be quite hassle-free. The user then just needs to scan your Singpass or your ID on the gantry and you can very quickly enter the premises. I think that is something which I hope would reassure the tenants and users that it would not be a system that will be too cumbersome.

 As the various phases are implemented, SFA will review the operation of the system, take into account feedback and any adjustments that are needed to make changes so that any kinks or any inconveniences can be minimised as much as possible. Our aim is to make sure we work with our stakeholders to strike a balance between security and operational interests of PPWC, stallholders and the public.

Mr Speaker: Mr Yong.

Mr Melvin Yong Yik Chye (Radin Mas): I thank the Senior Minister of State for his reply and also his assurances that he is working closely with the Pasir Panjang Wholesale Centre Association. I think while the intent is clear and the objectives are understandable, I think he has also said that we should strive to strike a balance between security and also the daily operations. The wholesale centre has a whole range of users, from the staff working there which is quite a number, and also the logistics personnel that delivers as well as fetches and distributes the goods there, as well as retail consumers that goes there to buy.

I understand that even without the system, during the peak hours of operations, the traffic conditions are already quite a problem. So, we really hope that the SFA will work very closely to monitor, so that the traffic does not become worse because of the system.

I saw that the Immigration and Checkpoints Authority recently rolled out a QR code system for immigration clearance at our land checkpoints. The feedback so far seems to have been positive. So, would the SFA consider a similar system for the Pasir Panjang Wholesale Centre, Jurong Fishery Port and others, and that you are planning to do, to expedite the access clearance?

Dr Koh Poh Koon: Sir, I thank Mr Melvin Yong for raising this suggestion to consider a QR code. I think we are all mindful that it is a very busy place with many different stakeholders going in and out – high human traffic and also high vehicle traffic. So, the approach we take is going to be a gradual one. We start with the tenants who have to be there regularly, on a daily basis, as well as the workers who are permanently working there. We will track how many of them have already pre-registered. The registration need not be done at the kiosk on-site.

In fact, you can do it online. You do not need to be congested in the guardroom trying to register. You can do it online in the comfort of your home or your office. Once that is done, that registration will be valid for a whole year. Then, there will be no further queues needed at the point of entry, except to produce your NRIC or your Singpass on your mobile phone – something which most of us will carry anyway.

When it comes to vehicles, I think it will be the same approach. Delivery personnel who are regularly coming to the place, most tenants will know who their upstream suppliers are and who are their downstream customers. We will give time for the tenants to engage their upstream and downstream stakeholders, to make sure that they are given time to pre-register themselves online; so that when these personnel who are not physically working there on a regular basis, but do come frequently enough to pick up or to deliver items, they can then be processed quite quickly by just scanning their NRIC and a tap, a couple of seconds, the gantry opens and they can enter.

For drivers who are entering the premises, they need not even get off their vehicle. Because at the normal gantry, the ERP gantry where you go to the gantry and you get the fees charged on the ERP device in your vehicle, we have mounted a similar tapping sensor on the gantry.

So, a driver just needs to reach the gantry where the fees are deducted for the per-entry charge or the exit charge. You wind down your window, you tap your IC on the sensor that is mounted at the height of the windows and you can just then drive through without having to disembark the vehicle.

This is the way in which we facilitate traffic flow without increasing congestion. But as I said, we will do this in phases. We want to settle the human traffic first and then we will implement the vehicle part, when we are quite certain that the tenants have already tried to engage most of the upstream and downstream stakeholders so that they will not come there and be surprised by it.

The final phase will then involve the rest of the public. By which time, we hope to have sent out enough information and make the public aware that should they want to turn up, they should pre-register online or must be prepared to bring their IDs for registration with the kiosk at the guardroom.

I hope that reassures the Member that we are considering this very carefully. We will continue to engage the stakeholders there and if there is a way to use other convenient technology like perhaps a QR code, we can consider that. But as I said, because we are using IDs that all of us physically have, there may not really be a need to duplicate another new step by generating a QR code.